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How do you respond when your child does something wrong, even though they know better?

What to do when your child knows better but does it anyway

The call from the school came out of the blue. Your child pushed someone at recess. The other kid went to the nurse. Your child went to the principal’s office. Furious, you scan through a list of possible consequences. Apparently, everything you’ve tried to teach about kindness was useless. Or, was it? What to do when your kids know better. We do our best to